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This topic contains 3 replies, has 0 voices.

Last updated by Dražen 3 days, 22 hours ago.

Assisted by: Dražen.

Author Posts
January 20, 2026 at 7:06 am #17744700

unicR

Please create a new ticket, I want to be sure I will still talk to you, not to other Supporter, because u already know what is my problem.
PS: Why don't I get email when you answer here?

January 20, 2026 at 7:10 am #17744704

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

lets continue here on your email notification issue.

I have checked and I can see notification are enabled for this topic.

Can you please check and confirm you have added correct email: it@unicrotarex.ro?

Also please check your spam inbox?

If all is good and still no notification, please let me know and I will further check with our system team.

Regards,
Drazen

January 20, 2026 at 7:42 am #17744782

unicR

No email received, not even in the spam folder. The email address is correct, it@unicrotarex.ro. You can also add carmen.codrea@unicrotarex.ro for verification.
Thank you!

January 20, 2026 at 7:56 am #17744795

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

unfortunately we can not add or change your email, this is done from your WPML account settings, and you can change it if you wish from there.

Since you confirmed emails are still not being received I will escalate this to our system team to check further.

I will update here when I have some news.

Regards,
Drazen