The client is trying to display words in English that were translated using WPML, but the texts are still showing in the original language, French, on their contact page.

We reviewed the page and observed that the form is consistently displaying its content in English. We could not find any option for it to appear in French. We recommend the client to verify if the issue still persists and if so, to provide a screenshot of the issue. This will help us better understand and address the situation. If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at <a href=\'https://wpml.org/known-issues/\'>https://wpml.org/known-issues/</a>, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please do not hesitate to open a new support ticket at <a href=\'https://wpml.org/forums/forum/english-support/\'>WPML support forum</a>.

Translated words are still displayed in the original language

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Tagged: Exception

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Last updated by Prosenjit Barman 4 months, 1 week ago.

Assisted by: Prosenjit Barman.

Author	Posts
December 19, 2024 at 11:06 am #16529552
lukasS-37	Background of the issue: I am trying to display words in English that I've translated using WPML chain translation. The issue can be seen on this page: hidden link Symptoms: The select texts are still displayed in the original language, French, instead of English. Questions: Why are the translated words still displayed in the original language? How can I ensure the texts are displayed in English as expected?
December 20, 2024 at 8:24 am #16532430
Prosenjit Barman WPML Supporter since 03/2023 Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There! I hope you're doing well. Before this thread gets assigned to my colleague, I'd like to offer some initial guidance or potential solutions. Upon reviewing the page, I noticed that the form consistently displays its content in English, and I couldn’t find any option for it to appear in French. Please refer to this screenshot for clarity: hidden link. Since the form is now displaying its content in the correct language, has the issue been resolved? If you’re still experiencing the problem, kindly share a screenshot of the issue. This will help us better understand the situation and assist you further. Looking forward to your response. Best regards, Prosenjit