Translation process stuck

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 4 replies, has 1 voice.

Last updated by Kor 3 months, 1 week ago.

Assisted by: Kor.

Author	Posts
October 17, 2025 at 12:48 am #17492612
mariuszS-3	Background of the issue: I am trying to resolve an issue with the translation process on my site hidden link using WPML. I have attempted to cancel pending translations to fix the issue. Symptoms: The translation process is stuck, and there is a persistent red circle with a 1 next to the WPML icon, but no notifications or error messages are displayed. Questions:
October 17, 2025 at 1:20 am #17492633
mariuszS-3	There's no cancel job icon/option in translation dashboard either
October 17, 2025 at 6:16 am #17492807
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Could you please navigate to WPML > Support > Troubleshooting Link > Click on Cancel in-progress automatic jobs as shown in the attached screenshot. Let me know if this fixes it.
October 18, 2025 at 12:59 pm #17495781
mariuszS-3	Hello, I've done so, and get the green "All jobs have been cancelled". As you can see on the screenshots, the page appears as translated in translation management, but it's not. I've made sure to clear all the caches, and I'm accessing the URL with a cache bypass query string. Also, the number 1 in red, still appears next to the WPML icon in the top bar. Thanks
October 20, 2025 at 4:20 pm #17500416
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. We cancelled it earlier and the translation could be reverted. Could you resend that page for translation again?

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