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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to change the language of your site using WPML, but when you do, the products do not appear on the shop page.
Solution:
We are already assisting you with this issue in an existing support ticket. To ensure your issue is handled efficiently and to avoid duplication of efforts, please continue the discussion in your current ticket. You can find your ongoing support ticket here: https://wpml.org/forums/topic/when-i-change-the-language-of-my-site-it-doesnt-show-the-products-on-my-site/.

If this solution becomes irrelevant, either because it’s outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If you need further assistance, please contact us through the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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Last updated by Andrey 1 week, 1 day ago.

Assisted by: Andrey.

Author Posts
November 18, 2025 at 9:03 pm #17589726

aminM-6

Background of the issue:
I am trying to change the language of my site using WPML. The site I need help with is hidden link, specifically the shop page at hidden link.

Symptoms:
When I change the language of my site, the products do not show up on the shop page.

Questions:
What should I do to ensure products are displayed when the site language is changed?

November 18, 2025 at 9:05 pm #17589729

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

We’re already assisting you in the support ticket you opened here:
https://wpml.org/forums/topic/when-i-change-the-language-of-my-site-it-doesnt-show-the-products-on-my-site/

To ensure the issue receives the proper attention — and to keep your case organized and efficient for both you and our team — please wait for a reply and continue the discussion in the ticket above. This helps us avoid duplicate troubleshooting and ensures we can focus entirely on resolving your issue as quickly as possible.