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Last updated by Prosenjit Barman 1 year, 2 months ago.

Assisted by: Prosenjit Barman.

Author Posts
October 28, 2023 at 6:13 pm #14684461

jorisS-3

I am trying to:
Book an event from modern events calendar in the Dutch version of my website and checkout using WooCommerce.

Link to a page where the issue can be seen: hidden link while trying to book the event of 21 January : Workshop Vegan inspired by Ottolenghi

I expected to see:
The event ticket in the checkout cart page.

Instead, I got: Empty Cart.

October 30, 2023 at 12:03 pm #14690759

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand the issue you're having and will try my best to assist you in this matter.

When trying to add the product to the cart, I received an error stating, "This product cannot be purchased." Often, this error arises when the price, type, or other essential details are not associated with the product.

Will you please open that Particular event in Dutch language and ensure that all the details are added properly to that event? Specifically, check the Ticket configuration and make sure that all the details are correctly added, as per the English version of the event.

Please let me know the update. I will be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit