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This topic contains 3 replies, has 0 voices.

Last updated by frederickC 1 day, 11 hours ago.

Assisted by: Bigul.

Author Posts
April 4, 2025 at 6:03 am #16895140

frederickC

Hi, thanks for your help.

I did what you said but am now getting an error. WPML didn't manage to translate this page (see screenshot)

Here is the template in question: hidden link

April 4, 2025 at 6:13 am #16895146

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you resolve the issue.

This may be a temporary problem (ATE Server Communication delay). I am getting the expected results while translating the template now. Please check it and let us know your feedback. Refer to the attached images for more details.

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Thanks!

Bigul

2025-04-04_11h37_38.png
2025-04-04_11h37_15.png
2025-04-04_11h36_54.png
April 4, 2025 at 12:13 pm #16897323

frederickC

Hi indeed, that works now, it was a server problem. However, even once translated, the template shows in default language (here it shows in French on the English website).

I've had to duplicate the template to make an EN version, and show it programmatically on the EN website.

April 4, 2025 at 5:59 pm #16898713

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. This may be a compatibility issue. Can you please share a couple of screenshots or a screencast for a better understanding of the bug? You can share the screencast via Google Drive or Dropbox.

--
Thanks!

Bigul

April 5, 2025 at 5:53 am #16899376

frederickC

Hi Bigul,

Sorry, my fault. I was programmatically calling the original template ID and not using wpml_object_id so it was always displaying the original language. Thanks for your help on my previous problems, this one seems to be an oversight on my part!

Best
Fred