WPML language switcher is not working with the mobile menu with Astra theme

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	-
-	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	-

Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 2 replies, has 2 voices.

Author	Posts
July 30, 2024 at 4:52 am #16018449
yu-pengT	Background of the issue: I am trying to switch the language through the WPML language switcher on the mobile screen using the Astra theme. The issue can be seen on this page: hidden link Symptoms: The menu popup automatically closes before switching to the new language. Questions: Why does the WPML language switcher close the menu popup before switching the language on mobile? Is there a compatibility issue between WPML and the Astra theme on mobile devices?
July 30, 2024 at 9:04 am #16019511
yu-pengT	Hi Shekhar, Can we plan a remote session to find the solution for the issue. we cannot provide the FTP access but we can provide the WordPress admin access. Please let us know so that we can plan a remote session. Thanks
July 30, 2024 at 9:22 am #16019568
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I am sorry but we don't support remote session for support. Forum and chat is the only way, I suggest you to provide the login details in the next private reply so I can check this further. Look forward to your reply. Thanks

The topic ‘[Closed] WPML language switcher is not working with the mobile menu with Astra theme’ is closed to new replies.