WPML performance

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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 2 replies, has 0 voices.

Last updated by Andreas W. 4 months ago.

Assisted by: Andreas W..

Author	Posts
May 15, 2025 at 9:35 am #17035989
johnM-5	Background of the issue: I am trying to use WPML on my site. When logged in with an admin account, each page load is extremely long. If I disable WPML, page load times are normal. The issue can be seen at: hidden link Symptoms: Page load time is greater than 7 seconds when WPML is enabled. Questions: Why does enabling WPML cause slow page load times? How can I improve the performance of my site with WPML enabled?
May 17, 2025 at 1:29 am #17043784
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, I would like to request temporary access (wp-admin and FTP) to the website to investigate the issue further. You can find the required fields below the comments section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it. IMPORTANT Please be sure to back up your website and database before granting us access. If you can't see the "wp-admin / FTP" fields, your post and website credentials will be set to "PUBLIC." DO NOT publish the data unless you see the required wp-admin / FTP fields. I may need to install a plugin called "All In One WP Migration" to create a copy of the website so I can investigate the issue further. However, I would also be very grateful if you could provide a staging site or a copy of the website from your server for this purpose. If you have any questions about creating such a staging site, you can consult your hosting provider. Please note that WPML must also be registered on this staging site at https://wpml.org/account/websites/. If you are unable to provide such a copy of the website for testing, please let me know on this ticket. The private reply form looks like this: hidden link Click "I still need assistance" the next time you reply. Video: hidden link Please note that we are required to request this information individually on each ticket. We are not permitted to access any credentials that were not specifically submitted on this ticket using the private response form. Best regards, Andreas
May 20, 2025 at 1:04 pm #17052827
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	My apologies, but we can only offer support on the forum by ticket or by chat. You could set up a staging site for testing. If you are unaware of how to create a staging site, please consult your hosting support. The private reply form is enabled again. --- I realized that your settings look like this: SiteURL hidden link HomeURL hidden link Make sure to use: SiteURL hidden link HomeURL hidden link If you want WPML to add a language directory for the site default language, please follow this guide: https://wpml.org/documentation/getting-started-guide/language-setup/directory-default-language/

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