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[Resolved] ww dropped the www in front of our home page and now WPML says invalidd site key

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 12 months ago.

Assisted by: Mihai Apetrei.

Author Posts
September 6, 2023 at 7:59 pm #14355047

parisE

I couldn't update WPML. When I checked I was surprised to find that it says we are unregistered. I entered my site key and it's marked as invalid. I suspect it's because we dropped the www in our main URL but I need confirmation.
September 6, 2023 at 8:17 pm #14355121

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Yes, that's correct.

1. Please go here (https://wpml.org/account/sites) and generate a new WPML key for this exact URL:
hidden link

2. Then, go into the backend of your site, Plugins > Add new > Commercial > UN-register WPML from the old key if necessary, and RE-register WPML with the new key.

That should work fine.

Mihai Apetrei