This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're experiencing an error stating 'your account has a debt' while trying to translate content using the pay as you go service, it might be due to an unpaid invoice.
Solution:
We recommend checking for any unpaid invoices associated with your account. You can find your unpaid invoice here: Unpaid Invoice Link. Once the invoice is settled, the error should no longer appear.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
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This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 7 months ago.
Assisted by: Mihai Apetrei.