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[Closed] 404 Page after translation

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 4 replies, has 1 voice.

Last updated by Kor 1 month ago.

Assisted by: Kor.

Author Posts
January 19, 2026 at 10:36 pm #17744227

kurtK-7

My translated page is returning a 404
hidden link
404
hidden link
January 19, 2026 at 11:04 pm #17744238

kurtK-7

I feel like I have tried everything and I cannot get this translated page to not show up as a 404
January 20, 2026 at 7:20 am #17744711

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
January 22, 2026 at 2:44 pm #17754349

kurtK-7

I have added your IP to the webrules for the site. You should be able to see the site now.
January 23, 2026 at 3:57 pm #17757824

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I can finally log in to your Website. I've checked this page hidden link and I'm able to open the translated page here hidden link without issues, as shown in this screen recording. hidden link

However, I noticed that you've not translated the contents to French yet and could you please check?

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