[Waiting for user feedback] Adjusting checkout

Hi,

Welcome to WPML support. I will answer the question before this ticket is assigned to one of my colleagues.

Am I correct to assume that there is a string that is not part of the content but needs translation?

If yes, please follow the steps below:

https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

If not, please give us screenshot of the section you talk about as in the link you provided I could not finr the string.

Thanks.

Thanks for your reply. It looks like you're having issues trying to locate that string. I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.