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This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 7 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author Posts
June 25, 2024 at 8:51 am #15818238

祥 陈

Background of the issue:
I am developing a site and have translated the English homepage into other language homepages. I use the Smart Slider plugin to create a sliding poster.

Symptoms:
I can't find the link replacement portal for the sliding poster after translation.

Questions:
How do I change the link of the sliding poster after translating the homepage?

June 25, 2024 at 9:44 am #15818719

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please try the following steps:

1- Go to Pages-> All Pages
2- Switch the language from the top admin bar
3- Edit the translated page using the WordPress editor
4- Change the slider shortcode
5- Save the translated page

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me much information about how your site is configured.

Best regards,
Osama

June 25, 2024 at 9:59 am #15818990

祥 陈

After switching languages, I can't get to the edit page, I can't make changes, what do I need to do about this situation?

June 25, 2024 at 10:01 am #15819001

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama