Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 5 replies, has 0 voices.

Last updated by Kor 1 week, 3 days ago.

Assisted by: Kor.

Author Posts
October 21, 2025 at 9:41 am #17502312

michaelR-151

Thank you Kor.

4 things:

1.
Thanks. Can you see that the 50.000 words was added, and they was used? Is this use amount normal for 1.200 items x 2 languages? Could there be an error?

2.
The cogwheel in the top is stuck running again, for the aprox. 8. time. I would like very much to get rid of this error. Can you go deeper and fix this for good? See 2 x pics. Running and running and running - again!

3.
One word keeps going back to danish, but was translated to spansih 3 times, but keeps going back. Look:

Original danish: Søg ...
Spanish: Buscar ...
English: Search ...

I have put this in the Glossary, to prevent "Buscar ..." to being changed to "Søg ...", must be "Buscar ..." and I have done what should be needed to keep translations. Look in Glossary or give me a hint to fix this.

4.
I have problems with Google Merchant Center and WPML. Now no items are approved at GMC. This is important, as no approved items hurts our sale.

Question: Does WPML and 3 languages work well with the Google for WooCommerce plugin? If YES, then please tell me what to change to have the items works and get approved. If NO then please tell me if:
"Product Feed Manager For WooCommerce – Sell on 200+ Online Marketplaces" or
"CTX Feed – WooCommerce Product Feed Manager" or
"Product Feed for Google Shopping, Microsoft Advertising and 40+ Channels for WooCommerce Merchant"
... will do the job? Fine if I do not need a plugin more, but if I do need it, I better get it fast, as dead items is expensive.

Same user + password as last time.

Regards.
Michael

October 21, 2025 at 6:50 pm #17504338

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. I've checked the error log here hidden link and I can see some errors pointing to our ATE Server Communication. This could be causing issues with the automatic translation.

Could you switch "Off" and "On" the hidden link "Translate Everything Automatically" option so that it can resend the translations?

Then, recheck to see if it helps. If not, navigate to WPML > Support > Troubleshooting link > and click on "Cancel in-progress automatic jobs" and then, resend the translations again.

October 22, 2025 at 7:31 pm #17510077

michaelR-151

Hi Kor.

I did that earlier today, and that helps.

But, very interesting: Why do we need to do this?

And why do WPML need such a large amout of repair sripts as under the Support page?

WPML is very nice and advanced when it works, but som higher quality in coding and stAbility is very much wanted. Why? I have wasted so many hours caused by this, and WPML is the only plugin that is so unstable and time consuming.

Please do it better 😊

And please answer, why this is the 5. time we had a stuck auto translate running and running?

Thanks!

Regards Michael

October 23, 2025 at 6:36 am #17510909

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've checked our company's private conversation, and there was a downtime on Monday due to the unavailability of AWS services and is affecting ATE. This could be the reason why it's showing "Bad Gateway" and is causing your Automatic Translation to be stuck. hidden link

Could you please try this one last time? If the issue continues, I will open a new report for our ATE team to check.

October 23, 2025 at 2:51 pm #17513015

michaelR-151

Yes, and we have had this "stuck" 5+ times, so ...

Not running well.

I have attached the log in clips here, the first 2 pages + the last.

Please tell me if we can make this not go stuck. It is terrible how unstable WPML is, would love to see it work in 3 days with no error.

2025-10-23 16 49 03.png
2025-10-23 16 49 40.png
2025-10-23 16 49 46.png
October 23, 2025 at 3:31 pm #17513167

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. As I've mentioned, there was a downtime on Monday (20th October 2025) due to the unavailability of AWS services, which is affecting ATE. This could be the reason why it's showing "Bad Gateway" and is causing your Automatic Translation to be stuck.

I can see that it's running fine now on your Website, and please report back if it happens again tomorrow or next week. If the issue persists, then I will escalate it further.