Background of the issue:
Hello, we use WPML in Plantizia.sk with flatsome theme and there is problem with minicart. After opening minicart side box there are two buttons - Cart and Checkout. The cart button has sometimes wrong link as it directs to cart but in another language and currency. The checkout button is correct. I think the problem is when I open minicart from product page but it is not always but very often.
We use Slovak a Czech versions. Both have the same issue with redirects to another language.
I had to turn off the minicart as our customers had problem to finish the order in correct currency.
I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
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