This thread is resolved. Here is a description of the problem and solution.
Problem:
The client removed the WPML plugin intending to have their site only in English, but the site continued to display in Italian.
Solution:
If you're experiencing this issue, we recommend following these steps:
1. Backup Your Website: Ensure you have a complete backup before making changes.
2. Reinstall WPML Temporarily: Reinstall and activate WPML to access its settings for proper cleanup.
3. Remove Secondary Languages and Their Translations: Uncheck unwanted languages in WPML → Languages, and delete associated translations.
4. Delete MO and PO Files: Use an FTP client to remove .mo and .po files from
wp-content/languages/plugins/
and
wp-content/languages/themes/
directories.
5. Perform a WPML Reset: Navigate to WPML → Support → Troubleshooting and use the reset feature to remove all WPML data from your database.
6. Set the Correct Site Language: In Settings → General, select your desired default language and save changes.
7. Manually Review and Clean Up Content: Check each page and post, updating or deleting content in the incorrect language.
This solution might be outdated or not applicable to your case. If these steps do not resolve your issue, please visit our support forum to open a new ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.