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[Waiting for user feedback] Floating language switcher doesn't show

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Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 5 replies, has 0 voices.

Last updated by Dražen 1 day ago.

Assisted by: Dražen.

Author Posts
May 15, 2026 at 7:46 am #18037719

premium-rallyI

Our last ticket was closed but the issue is not resolved. We still don't have a Floating language switcher and our clients still cannot translate the website.
May 15, 2026 at 7:56 am #18037776

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

Since there was no activity for some time, the chat was automatically converted into a ticket.

From the previous ticket, I can see my colleague confirmed that the language switcher was not showing because of the theme you are using:

- https://wpml.org/forums/topic/floating-language-switcher-doesnt-show-3/#post-17912697

If you already checked this with the theme author and confirmed it is fixed from their side, I can continue investigating what else might be causing the issue.

Please make a backup of the website before we continue, as I may need to temporarily disable plugins/themes during testing. Also, please share administrator access details.

Regards,
Drazen
May 15, 2026 at 8:37 am #18037963

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks, but I need also FTP access in order to check the code you added and if your theme now supports what my colleague mentioned in previous ticket.

Regards,
Drazen
May 15, 2026 at 10:20 am #18038416

premium-rallyI

Hello,

The theme author confirmed that it is fixed from their side, you can continue investigating what else might be causing the issue because now the language switcher is on the footer and we want it to be floating bar.

Regards
May 15, 2026 at 10:37 am #18038465

premium-rallyI

Also there is a problem with editing the translations that are made automatically. Here are screenshots attached.

Screenshot 2026-05-15 at 13.35.33.png
Screenshot 2026-05-15 at 13.28.01.png
May 15, 2026 at 10:46 am #18038551

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

Thanks for the update.

We try to keep one issue per ticket to avoid confusion, so regarding the problem with editing automatic translations shown in the screenshots, please let us first finish the current issue, or alternatively open a new ticket for that specific problem.

As for the floating language switcher, did you follow and implement it exactly as described in our documentation?

- https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/custom-language-switcher/

At the moment I cannot confirm the implementation from my side because,I do not have FTP or file access, and editing files through third-party plugins is not considered safe.

Please try to implement it according to our documentation, and if it still does not work, provide FTP access so I can verify the code directly and help you further.

Regards,
Drazen