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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is working on a site under development and is facing issues with translating product taxonomy metadata using WPML. Despite multiple attempts, the term meta is not translating.
Solution:
We recommend proceeding by switching the language to the secondary entries (English and French) and updating the meta content there. Once this is done, the score will be generated separately for each language.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.

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Tagged: 

This topic contains 10 replies, has 1 voice.

Last updated by Marcel 2 months, 2 weeks ago.

Assisted by: Marcel.

Author Posts
September 5, 2025 at 7:25 pm #17380297

alexanderP-73

Background of the issue:
I am working on a site under development and trying to translate the product taxonomy metadata using WPML.

Symptoms:
I've sent the term meta for translation several times, but it's not working.

Questions:
Why is the term meta not translating despite multiple attempts?

September 8, 2025 at 4:03 am #17382295

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hi there,

Thanks for reaching out to WPML support! I’m here to help you out with this issue.

Is this about the default taxonomy metadata, or did you add some custom fields to the metadata?

Also, can you create a dummy post and add those taxonomy and try to translate it? Does the metadata appear there?

Looking forward to hearing from you!

Thanks

September 8, 2025 at 4:56 pm #17384643

alexanderP-73

Hi,
I want to translate the Yoast SEO fields and use the same category image from the original category in the translation.
I've tried translating them automatically several times but it doesn't work.
I've tried creating a dummy post, adding it to the category and sending it for translation but it didn't work either.
Could you help me?

September 9, 2025 at 3:46 am #17385343

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

September 11, 2025 at 4:35 am #17392563

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Can you provide me a link where I can see this metadatas, few product links will be helpful.

Look forward to your reply.

Thanks

September 18, 2025 at 12:20 pm #17413290

alexanderP-73

Hello.
This is a link: hidden link
I’ve attached images related to this.
In the categories list, you can see the SEO score: it’s yellow for German but red for the other languages, because those languages don’t have their SEO fields fully completed. I need to translate these SEO fields so that all languages have the same SEO score.

2025-09-18 07_10_49-Greenshot.png
2025-09-18 07_11_28-Greenshot.png
2025-09-18 07_10_13-Greenshot.png
September 18, 2025 at 12:25 pm #17413335

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

You can switch to translations by using the top-switcher here: hidden link

Can you try to add the metadata and see if it helps?

Thanks

September 23, 2025 at 12:25 pm #17425066

alexanderP-73

Hello,
I’m sorry, but I’m having trouble understanding your reply.
The Yoast SEO metadata already exists for German — which is the base language. What I need is to translate the Yoast SEO fields (and achieve the same SEO score) into English and Spanish.

I already know how to switch between translations — that’s not the issue.
Could you please help me with this?

September 23, 2025 at 4:30 pm #17426409

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

my colleague Shekhar is unavailable today, so I’ll be handling your ticket.

Shekhar intended to test switching the languages and adding the content, which I’ve now done for English in the entry “Apple”:
hidden link

For example, I added the title and meta description, but the indicator still shows red. The first red dot actually refers to the Focus Keyword. When I also add “Apple” there, the indicator changes to orange (though no further optimization has been applied yet).

You can now proYou can now proceed by switching the language to the secondary entries (English and French) and updating the meta content there. Once this is done, the score will be generated separately for each language.

Best regards,
Marcel

September 30, 2025 at 12:01 pm #17444219

alexanderP-73

Hi,
I see — I’ve tried your suggestions.
However, I can’t edit every category manually. I’d like to translate automatically these fields from the base language instead.
Is that possible?

September 30, 2025 at 5:01 pm #17445900

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

Product categories can be translated independently through WPML’s Taxonomy Translation. However, the Yoast SEO metadata attached to categories (like SEO title and meta description) isn’t handled there. You need to open the translated category in the target language and enter the SEO data manually.

When you translate a product, WPML will automatically link it to the translated version of its categories.

Best regards,
Marcel