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This topic contains 1 replies, has 2 voices.

Last updated by Waqas Bin Hasan 11 months, 1 week ago.

Assisted by: Waqas Bin Hasan.

Author Posts
August 9, 2024 at 9:05 am #16055621

sophia antoniou

Background of the issue:
I am trying to manage user permissions in WordPress for the site hidden link. User Siri Landgren only has 'Translate' authorization, while another user, Sofia Sahlin, has all permissions. Both users are admins in WordPress. It seems that new users don’t get all the permissions.

Symptoms:
User Siri Landgren has limited permissions ('Translate') and faces issues when trying to preview site drafts. User Sofia Sahlin, who has all permissions, does not face this problem.

Questions:
Why does user Siri Landgren only have 'Translate' authorization while Sofia Sahlin has all permissions?
How can I ensure that new users get all the necessary permissions in WPML?

August 9, 2024 at 12:48 pm #16056507

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

Are you using any plugin or custom code to create users and/or roles?

However, I'll recommend checking by the following steps:

IMPORTANT: Please take full backup of your website and database beforehand. 

It is highly advised to try this on a staging/dev site first, so your live website isn't compromised.

1) Clear all caches.
2) Deactivate all plugins except WPML and String Translation.
3) Switch to a standard theme like 2024.
4) Check for the issue if it still happens.

Please let me know and I'll try my best to help you further on the matter.

Regards.

The topic ‘[Closed] New user in WordPress only gets Translate as authorisation instead of all permissions’ is closed to new replies.