plugin not working well

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to translate property posts on their website but is encountering issues.

Solution:
We recommend the client to provide more details about the problem they are facing, including screenshots if possible, to help us understand the issue better. Additionally, we ask the client to provide WPML Debug Information to give us a better overview of the site and system. Instructions on how to obtain this information can be found here: https://wpml.org/faq/provide-debug-information-faster-support/.

Once the client has gathered this information, they should paste it into the debug information box in their next response to us. This will enable us to offer more specific assistance.

If the solution provided here is not relevant due to being outdated or not applicable to your case, we suggest opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 1 replies, has 2 voices.

Last updated by nouraA-5 1 year, 2 months ago.

Assisted by: Prosenjit Barman.

Author	Posts
March 11, 2024 at 5:00 am #15393239
nouraA-5	Tell us what you are trying to do? Translating the properties but not working Is there any documentation that you are following? your documents Is there a similar example that we can see? hidden link What is the link to your site? hidden link
March 11, 2024 at 11:27 am #15394626
Prosenjit Barman WPML Supporter since 03/2023 Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There, Thanks for contacting WPML Support. I understand that you're having some issues translating property posts on your site. Unfortunately, due to Maintenance mode being activated on your site, I wasn't able to conduct a thorough examination. Could you kindly provide more information about the problem you're facing? If you can share some screenshots, that will help understand the issue better. The more details you can provide, the better positioned I'll be to offer you the appropriate assistance. Apart from that, please also add the WPML Debug Information so that I can get a better overview of the site and system. To understand how you can get the debug info, please check this link: https://wpml.org/faq/provide-debug-information-faster-support/ Once you have the information, paste it into the debug information box that you'll see in the next response. I will check and let you know what to do next. Best regards, Prosenjit
March 13, 2024 at 6:06 am #15402032
nouraA-5	thanks