This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing issues with modifying text on the frontend. Some product options were displayed correctly, but the translated text did not appear, possibly due to not being added to the translation fields. Additionally, for some products, the additional options did not show up on the product page, and the product reviews data was missing.
Solution:
We reviewed the translation management and noticed that the post type was set to "Translatable" but was not appearing in the translation management dashboard. When attempting to translate forms by clicking the + icon, it redirected to the WordPress editor instead of the translation editor. We recommended checking the plugin's translation guide here to follow the correct translation steps.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also contact our support forum at WPML support forum.
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This topic is split from https://wpml.org/forums/topic/woodmart-fatal-error-when-translating-layouts/
This topic contains 6 replies, has 2 voices.
Last updated by 2 months, 1 week ago.
Assisted by: Osama Mersal.
