This thread is resolved. Here is a description of the problem and solution.
Problem:
The client requested a refund for their recent WPML purchase, stating that the plugin did not fit their business needs and workflow.
Solution:
We acknowledged the client's situation and offered assistance if there were specific issues or requirements that we could address. If the client still wished to proceed with the refund, we provided a direct link to request it under our 30-day money-back guarantee. The link to request a refund is https://wpml.org/purchase/refunds/.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please feel free to open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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