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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to translate a text block from Traditional Chinese to English using the Advanced Translation Editor. The issue was related to the presence of Glossary double quotes in the hyperlink text.
Solution:
We identified that the problem was caused by a specific Glossary entry containing double quotes. After removing this Glossary entry, the string "外帶/外送訂餐 > 相關設定" with a link became translatable in the Advanced Translation Editor. We recommend checking if this solution resolves the issue on your site as well.

Please note that this solution might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 1 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 6 months ago.

Assisted by: Long Nguyen.

Author Posts
July 8, 2024 at 3:37 am

jia-chunW

Background of the issue:
I am trying to translate a text block from Traditional Chinese to English. When my hyperlink text contains the ">" symbol, the translation appears blank.

Symptoms:
The translation appears as a blank space when the hyperlink text contains the ">" symbol.

Questions:
Why does the translation appear blank when the hyperlink text contains the ">" symbol?
How can I fix the issue with the hyperlink text translation?

July 18, 2024 at 6:43 am #15970270

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English ) Vietnamese (Vietnamese )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Our 2nd tier support found the issue is related to the Glossary double quotes (") on your site, please check the attached screenshot.
I remove this Glossary entry and I can translate the string "外帶/外送訂餐 > 相關設定" with a link in the Advanced Translation Editor as well.
Can you please confirm it works on your site?

Looking forward to your reply.
Thanks

Translation Management ‹ iCHEF 知識庫 — WordPress 2024-07-18 13-38-58.png