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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to translate a page into Spanish and Portuguese but the Spanish translation is not displaying correctly; instead, the page shows content in English.
Solution:
We resolved the issue by navigating to WPML > Packages in the WordPress admin area. Here, we located and deleted the package associated with the English page, which had the ID 7192. This action should correct the display of the Spanish translation on the page.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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This topic contains 0 reply, has 1 voice.

Last updated by Dražen 7 months, 3 weeks ago.

Assisted by: Dražen.

Author Posts
April 25, 2025 at 9:39 am

Juan

Background of the issue:
I'm trying to translate a page into Spanish and Portuguese. The link to the page where the problem can be seen is: hidden link

Symptoms:
Instead of seeing the content in Spanish, I get the content in English.

Questions:
Why isn't the Spanish translation displayed on the page?
How can I fix the translation issue so that it displays correctly in Spanish?

April 25, 2025 at 10:42 am #16968126

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Reference to our recent chat, I've moved the issue to this ticket, you'll receive notification on your email on this profile with a link back to this ticket. So you can follow and post the replies.

One of my colleague 'll soon look into the issue and 'll follow up accordingly.

Thank you for your patience and cooperation.

Regards.

April 29, 2025 at 6:31 am #16977247

Juan

Hello

Any update about this?

Thank you in advance

Best Regards

Juan Díaz-Bustamante

May 1, 2025 at 6:59 am #16985668

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I have checked the issue and seems to work fine now.

What I have done is gone to WPML > Packages find package with ID of your english page and delete it 7192 (hidden link).

Regards,
Drazen