Translated orders are not sync on Odoo

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 3 replies, has 0 voices.

Last updated by Kor 2 months ago.

Assisted by: Kor.

Author	Posts
April 18, 2025 at 5:39 pm #16947955
abyxoA	Bonjour, Pour reproduire le bug il suffit de faire une commande via le site en US. La commande est bien enregistrée dans WP mais pas de synchro sur Odoo. voici le lien pour télécharger les vidéo hidden link merci bonne journée
April 21, 2025 at 5:34 pm #16952538
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I've checked and I need to be able to troubleshoot this with Odoo. Is it possible that you replicate the issue on a sandbox site that I can prepare for you? I need this so that I can escalate this to our 2nd Tier Support for further investigation. Here is a sandbox site hidden link
April 25, 2025 at 9:20 am #16967564
abyxoA	Bonjour, désolé pour la réponse tardive. Le problème est que nous ne pouvons pas crée une deuxième instance Odoo, car elle ne peut etre lié que a un seul site, donc si nous en créons une autre ce ne sera plus la même et donc le bug ne pourra pas être reproduit. A la place, n'avais vous pas un code qui permettrai de forcer dans les commandes les IDS des produits en francais plus tôt que les IDS anglais ? Ce qui réglerai le problème Merci
April 25, 2025 at 4:56 pm #16969520
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for getting back to us. We don’t have the code you’re referring to, as this is the first report we’ve received related to Odoo orders. Did the issue start occurring after you updated WPML, or has it never worked correctly before?

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