Urls and forms are creating issue

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 16 replies, has 1 voice.

Last updated by Kor 2 months ago.

Assisted by: Kor.

Author	Posts
November 21, 2025 at 11:33 am #17598623
aliA-124	Background of the issue: I am trying to change my website's internal URLs to Arabic URLs. I attempted to do this manually, but it is not working. Additionally, some forms are creating issues after converting to Arabic. The issue can be seen on this page: hidden link. Symptoms: The internal URLs are not changing to Arabic, and some forms are malfunctioning after conversion to Arabic. Questions: Why are my website's internal URLs not changing to Arabic? What is causing the forms to malfunction after converting to Arabic?
November 21, 2025 at 11:36 am #17598644
aliA-124	Hi
November 24, 2025 at 1:33 am #17602764
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Sorry, I'm not so sure what you've changed and could you elaborate a little bit more? Or perhaps you can include some screenshot or a screen video recording for our reference?
November 24, 2025 at 5:40 am #17602880
aliA-124	Hi, On my current website, I’ve added Arabic language support using the WPML plugin. However, I’m facing two issues: Most internal links on the Arabic pages are still pointing to the English URLs, instead of the Arabic versions. Some forms, such as the Contact Us form on the Arabic pages, are not working properly. Could you please help me understand how to resolve these issues? Arabic URL: hidden link
November 24, 2025 at 5:41 am #17602881
aliA-124	check attachment also
November 24, 2025 at 10:57 am #17604238
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
November 24, 2025 at 3:39 pm #17605461
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I can see the shortcode is not properly translated here hidden link as shown in the attached screenshot. Could you recheck it? As for the URL not pointing to the correct URL here hidden link , please check the links in the Advanced Translation Editor as shown in the attached screenshot and correct it.
November 25, 2025 at 9:36 am #17607195
aliA-124	Ok thanks I will check and let you know
November 27, 2025 at 9:02 am #17614143
aliA-124	I am facing the following issues.Check attachment for your reference. The menu navigation sidebar is not translating, and there is no option to add translated content. On every single service page, both the Professional Service sidebar and the Timing sidebar are not translating. At the bottom of each page, the appointment form appears in English on some pages and in Arabic on others, causing inconsistency. New threads created by Kor and linked to this one are listed below: https://wpml.org/forums/topic/menu-navigation-sidebar-cannot-be-translated/
November 27, 2025 at 9:03 am #17614163
aliA-124	PFA
November 27, 2025 at 9:22 am #17614225
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've split the ticket here https://wpml.org/forums/topic/menu-navigation-sidebar-cannot-be-translated/ so that we can follow up with the menu navigation sidebar translation issue. As for the forms at the bottom of the site. Could you tell me a little bit more about the issue? Maybe you can share some screenshots?
November 27, 2025 at 9:30 am #17614235
aliA-124	For forms i want to keep form field and submit btn in english so how can i do that. for all pages and contact us page
November 27, 2025 at 9:55 am #17614398
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. You might need to edit the translation in Arabic. Could you tell me what do you want to call the button in English? I'll try to change it for you.
November 27, 2025 at 10:18 am #17614471
aliA-124	hidden link checkc on english page. in arabic editor i am not getting form fields. can you pls send me path where i will find this?
November 27, 2025 at 2:03 pm #17615330
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. It should be this one hidden link . Could you check?

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