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This thread is resolved. Here is a description of the problem and solution.

Problem: Issue was with WooCommerce Discount 3rd-party plugin for WooCommerce. Client assume that it is relevant to WCML.

Solution: During my investigation, I tested this case with only WooCommerce and WooCommerce Discount plugins enabled, and I was able to reproduce the issue. However, the issue is not persistent and behaves inconsistently. I shared screencast to show an example

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This topic contains 2 replies, has 4 voices.

Last updated by Slava Vasenin 4 weeks ago.

Assisted by: Slava Vasenin.

Author Posts
February 3, 2026 at 8:56 am

gabrielT-11

Hello.

We have a bulk discount plugin. If a product cost 10 EUR and you buy at least 5, the price will be 8 EUR.

The problem: In the cart I have 4 of this product, price is 10 EUR. If I change the quantity to 5, cart will refresh but price stays the same, unless I perform a full page reload.

When I disable WooCommerce WPML addon, the problem is completely gone.

Could you help me figure out please?

Thank you

February 3, 2026 at 10:46 am #17787030

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

I’ve escalated the issue to our compatibility team and will update you as soon as I receive their feedback.

Thank you.

February 3, 2026 at 4:09 pm #17788882

Slava Vasenin
WPML Supporter since 12/2025

Languages: English (English )

Timezone: Europe/Riga (GMT+02:00)

Hi,

My name is Slava, and I’m a developer from the WPML development team. I’ll be working with you on this ticket.

During my investigation, I tested this case with only WooCommerce and WooCommerce Discount plugins enabled, and I was able to reproduce the issue. However, the issue is not persistent and behaves inconsistently.

I recorded a screencast where the same issue appears when reducing the number of items in the cart. When I change the quantity to 1, the discounted price is still shown. After a full page reload, the discount disappears and the price becomes correct.

Screencast:
hidden link

At this point, I recommend contacting the WooCommerce Discount plugin support team, as the issue can be reproduced without WPML enabled.

Thanks,
Slava