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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 6 replies, has 0 voices.

Last updated by Andreas W. 8 months ago.

Assisted by: Andreas W..

Author Posts
November 8, 2024 at 1:46 am #16380345

seungyunL

Background of the issue:
I am trying to use the WPML plugin on my site hidden link to enable multicurrency functionality.

Symptoms:
The WPML multicurrency feature doesn't work. The currency doesn't change when switching to another language.

Questions:
hidden link

November 8, 2024 at 4:26 pm #16382878

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,

Before assigning your ticket to one of my colleagues, let me guide you through some initial troubleshooting steps to help speed up the support process.

Could you please share a screenshot of your currency settings?

Thank you!

Best regards,
Marcel

November 8, 2024 at 4:56 pm #16383033

seungyunL

the debug info

2024/11/07 11:51:42 오후 AMS Server Communication Active record record invalid: Validation failed: Email can't be blank 0 0 {"errorData":{"status":422,"title":"Active record record invalid","detail":"Validation failed: Email can't be blank"}}

below is temporaly login. pls come and fix for help me. it is 1:50 AM and I'm dying for your reply. It is very urgent.

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screenshot is
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hidden link

product which doesn't change currency
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in english
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in chinese
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the debug info

2024/11/07 11:51:42 오후 AMS Server Communication Active record record invalid: Validation failed: Email can't be blank 0 0 {"errorData":{"status":422,"title":"Active record record invalid","detail":"Validation failed: Email can't be blank"}}

November 8, 2024 at 11:01 pm #16383663

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you for the provided details!

1) You need to create a MaxMind API key to use the Geolocation Feature. Please follow this guide:
https://woocommerce.com/document/maxmind-geolocation-integration/

2) Avoid using "FOX - Currency Switcher Professional for WooCommerce" if you intent to use "WooCommerce Multilingual & Multi-Currency, as this could lead to unexpected isses.
(Try to always not use two or more simiar plugins at the same time)

3) "Email can't be blank" means that one of your user accounts that has access to the WPML Translation Editor seems not to have a valid email address. All admins and translators need to have a valid email address and a first and last name in their profiles.

Best regards
Andreas

November 9, 2024 at 2:08 am #16383756

seungyunL

1. i deleted fox currency

2. i checked the email in wpml. but still error about email shows.

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November 9, 2024 at 2:26 am #16383757

seungyunL

i put the maximaize key lisence but in english page it doesn't show dollor currency in korea where I live.

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November 11, 2024 at 8:41 pm #16390176

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

If you use currency by location then you should only see the national currency for the currently located region.

This means, you should only see USD if you are located inside the USA.

In this case you should not use "Currency By Location" and use instead the setting to determine "Currency by Site Language". This allow users to set the currency by using the currency switcher. The currency setting will allow you to make USD available in Korea.

Let me knos if you need my help with marking the setup.

The topic ‘[Closed] Wpml multicurrency doesn’t work.’ is closed to new replies.