[Resolved] WPML Multilingual CMS update failed on the development
This thread is resolved. Here is a description of the problem and solution.
Problem: You are experiencing issues updating the WPML Multilingual CMS on your development site, while it updates fine on the production site. The problem arises because the production license key was mistakenly used for the development site after copying settings from production. Solution: To resolve this issue, follow these steps on your development site: 1. Navigate to Plugins → Add Plugin → Commercial. 2. Click the 'Unregister WPML' link. 3. Visit WPML.org – Sites 4. Delete the existing site key. 5. Return to Plugins → Add Plugin → Commercial on your dev site. 6. Click 'Register' and re-register WPML using the correct development site key.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Please note that each new URL requires a separate WPML license key. Unregistering the key from your development site will not cause any issues. You can verify in your WPML.org account if your dev URL is already registered. Just to clarify—I am referring only to the development site, not your production site.
Please try the following steps on your dev website and let me know if it resolves the issue:
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In your dev website, go to Plugins → Add Plugin → Commercial.
Click the Unregister WPML link.
Visit WPML.org – Sites
Delete the existing site key.
Return to Plugins → Add Plugin → Commercial on your dev site.
I see that I must create 2 Users: WP admin and FTP
It will take some time.
Are there any other possibilities to fix the problem? Is it a bug?
Does it have something to do with copying of production to development?
I checked, and as I suspected, the wrong site key was being used for your development website. It looks like the production key was left in place, and the dev key was not registered.
I’ve corrected this by entering the proper dev key for you and updating the WPML plugins.
thx.
Was it my fault?
Is it due to copying of production to development?
If the latter is the case should always proceed with your instructions:
"
In your dev website, go to Plugins → Add Plugin → Commercial.
Click the Unregister WPML link.
Visit WPML.org – Sites
Delete the existing site key.
Return to Plugins → Add Plugin → Commercial on your dev site.
Click Register and re-register WPML.
"
it happened, because you pushed your production to development URL but in DB it still stayed the old license key, from production.
So you should make sure correct license key is used for correct URL, basically you can just unregister and then add correct key you already have registered.
Yes, you can follow that suggestion for now. We are also working on solution so you are aware if correct key is used or you need to adjust it.
