This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Exception
This topic contains 5 replies, has 1 voice.
Last updated by davidM-317 9 months ago.
Assisted by: Dražen.
| Author | Posts |
|---|---|
| March 14, 2025 at 7:49 pm #16818495 | |
|
davidM-317 |
Background of the issue: Symptoms: Questions: |
| March 15, 2025 at 2:02 pm #16819915 | |
|
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, It seems the minimum requirements on the server are not met: Could you please increase the WordPress memory limit (WP Memory Limit) to at least 256 MB? WPML requires at least 128 MB. PHP Memory Limit 2048 MB To do this, you need to connect to your website's server and open the wp-config.php file in a text editor. The file is located in the WordPress root directory. Add this code to the wp-config.php file to increase WordPress's memory:
define ('WP_MEMORY_LIMIT', '256M');
Add this just before this comment: // That's all, stop editing! Happy blogging. The current values can be viewed under WPML > Support > WordPress. These settings can be restricted directly by your hosting provider. Therefore, I recommend contacting them and asking them to change them directly if the changes are not applied immediately. Now, please try to save the translations for the affected posts again. If this will not solve the issue, please verify if those posts use any custom page builder widgets, like widgets coming from "Unlimited Elements for Elementor (Premium)" for example. Let us know the results and we will be glad to assist you further. Best regards, |
| March 16, 2025 at 10:01 pm #16822456 | |
|
davidM-317 |
Hey, I updated the limits, and I can see on my website that the limits are increased. Whenever I edit and save a translation, it works now. However - Do I now have to do this with all my 140 blogs for 3 different translations? |
| March 17, 2025 at 8:06 am #16823293 | |
|
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, thanks for getting back. Glad to hear it works now. You can try next and see if this helps. - disable your cache plugin / system Let me know how it goes, and if it works just do this for more pages / post or all at one go. Regards, |
| March 17, 2025 at 10:42 am #16823938 | |
|
davidM-317 |
Hi Razen, Thanks for your reply. Just tried this, including these steps you told me. Unfortunately this way of fixing it doesn't work. |
| March 17, 2025 at 10:51 am #16823967 | |
|
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, thanks for getting back. Please share the access details of your website, so I can log in and take a look. I’m enabling a private message for the following reply. We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
- Please backup the site files and database before providing us access.
Thanks, |
| March 18, 2025 at 10:47 am #16829355 | |
|
davidM-317 |
Hi, I already fixed it manually, since the website had to go live. Thanks for support. Kind regards, |