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[Closed] 404 error page (same issue but add debug info)

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This topic contains 2 replies, has 2 voices.

Last updated by Kor 1 year, 11 months ago.

Assisted by: Kor.

Author Posts
August 9, 2023 at 9:34 am #14174451

hounOC

I am trying to: load the default English language site /en/

Link to a page where the issue can be seen: hidden link

I expected to see: the front page I have developed

Instead, I got: 404 error page

Additional information: I have the duplicated test site which is locked to admin access. When I login and check, the default English website is working. When I switched the production site theme to Twenty-Three (WP default theme), the /en/ is still in 404 page, but hidden link is showing the theme designed page.
August 9, 2023 at 10:27 am #14174861

hounOC

Hi, I just found that the REST API is disabled. Can you let me know where to check this script: apply_filters_deprecated( 'rest_enabled', bool $rest_enabled )

Capture.PNG
August 10, 2023 at 7:46 am #14179835

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support. This could be a false positive. Are you able to use the WPML features? If you're not sure, I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

The topic ‘[Closed] 404 error page (same issue but add debug info)’ is closed to new replies.