Hintergrund des Themas:
I am trying to change the footer text in English, which is the third language on my site. I used Avada Footer Settings to change the copyright text. The main language is German, and I can change the Italian footer text. The issue can be seen on this page: hidden link
Die Symptome:
I cannot change the English footer text. Instead of the expected text for 2025, the footer shows the old input from last year, 2024.
Fragen:
Why can't I change the English footer text? (no more?)
Thank you for contacting WPML Support. Sorry for the delay due to high workload and the reply time will be shorter from now.
To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.
Your next answer will be private, meaning only you and I can access it.
=== Please backup your database and website ===
✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.
Thanks for providing the login details. I tried some basic troubleshooting steps on your site, but none of them worked so far.
To investigate further without affecting your live site, I’ve set up a fresh WordPress install on a test server (Cloudways). Please migrate your site there so we can isolate the issue in a minimal environment, only WPML active and using the parent Avada theme.
I’ll share the migration details in my next private reply.
Thank you
The topic ‘[Closed] changing footer text in english (3rd language)’ is closed to new replies.
