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This topic contains 2 replies, has 2 voices.

Last updated by Chainalysis 1 year, 1 month ago.

Assisted by: Kor.

Author Posts
October 6, 2023 at 3:18 pm

Chainalysis

Hi, we need to delete a redirect that's managed through `x-redirect-by: WPML`

October 6, 2023 at 3:43 pm
October 6, 2023 at 3:44 pm #14530145

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

Here is the ticket. I've enabled the private reply option. Please share the credentials once it's ready.

October 6, 2023 at 6:37 pm #14530741

Chainalysis

Hey Kor, I created a staging site but it seems that the WPML plugin automatically clears its cache when it detects a site URL change, so I cannot recreate the problem on a staging site.

October 6, 2023 at 6:41 pm #14530789

Chainalysis

I realized that if I try the WPML troubleshooting options to sync everything and clear the cache, it might flush the redirect.

And this worked. I'm not sure why this is necessary, but the solution -- the way to remove the WPML redirect -- was to use the WPML troubleshooting options to sync and clear the cache.

Thanks for your help, Kor.