Different colors per languages

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where the original colors of elements are replaced with different colors after translating your website using WPML, this might be due to the theme's custom elements not being registered correctly for translation.
Solution:
We recommend adding the following CSS code in the Appearance -> Additional CSS section to fix the color of the specific element:

.tm-sc-section-title .title-wrapper .sub-title-outer .subtitle {<br />    background: #131420;<br />}

Additionally, to prevent this issue in the future, ensure that the theme authors register their custom elements for translation by following the steps described in our documentation: Registering Custom Elementor Widgets for Translation.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/cannot-translate-footer-or-header-or-contact-form/

Tagged: Exception

This topic contains 10 replies, has 0 voices.

Last updated by Carlos Rojas 2 days, 5 hours ago.

Assisted by: Carlos Rojas.

Author	Posts
January 25, 2026 at 12:32 pm #17759979
homeP	I've found something else strange. During translation, the original colors are replaced with others. This affects the button colors. These are the original colors: hidden link After translation into other languages, the colors are now blue: hidden link
January 25, 2026 at 12:40 pm #17760030
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Please let me know how these colors are added to the default languages. Best regards, Osama
January 27, 2026 at 2:01 pm #17767586
homeP	Hey, I don't understand your request! In the default language, the colors are correct and are the original theme colors! After translation, incorrect colors are displayed; instead of green, the buttons are blue!!!
January 28, 2026 at 9:37 am #17769928
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hello again, My colleague Osama's question is very straightforward. You must describe where the colors of the theme are added, for example, where the color green is set. You can share a URL, describe the steps to follow to find the configuration, or share a link to a video describing step-by-step how to set the green color to the buttons and any other color that was altered in the secondary language. Looking forward to your message. Regards, Carlos
January 28, 2026 at 6:26 pm #17771629
homeP	Thank you, I can read and understand the question! Why are you asking me this question? Do I look like the author of the theme? As I already said, these are the original colors of the theme, and I haven't configured any colors. The other question is why are different colors being replaced in the translation?!
January 28, 2026 at 6:46 pm #17771669
homeP	Please contact the theme author directly. I have already paid for everything, and honestly, I do not have the time to deal with such a disaster. It appears that this theme is a complete disaster. Almost nothing works correctly. Below is the email from the author. Thank you for your understanding, but I am not willing to pay for any additional services or further support. Author’s contact: ismailcseku@gmail.com
January 29, 2026 at 11:04 am #17773152
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi, I have fixed the color of the mentioned element by adding this CSS code in Appearance -> Additional CSS section: .tm-sc-section-title .title-wrapper .sub-title-outer .subtitle { background: #131420; } Can you confirm that this element now has the correct style in all languages?
January 30, 2026 at 2:08 pm #17778477
homeP	Sorry, I don't know what you're doing. But you give me the impression that you don't have much experience. All the problems you claim to have solved are false. Again, creating custom CSS is not a solution. The question is, why does this happen after the translation? Your CSS doesn't work either. We don't want custom CSS for this problem. Look for the problem and don't mess around with it on our site. hidden link hidden link
January 30, 2026 at 3:15 pm #17778718
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	The cause of the issue is that theme authors created custom elements for Elementor and didn't register correctly for WPML to parse and translate them. The solution, as mentioned in the previous ticket, is that the theme authors register their custom elements by following the steps described in our documentation: https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/ That will avoid any custom CSS and any other issues. Just to be clear, this behavior is not caused by the WPML plugins.
January 31, 2026 at 7:56 pm #17780558
homeP	Awesome! My website now looks like a circus, full of clown colors!!! We've repeatedly told the author to contact them. The author states on Envato that the theme is 100% compatible with WPML. We've already filed a complaint on Envato, but unfortunately, we're now the ones being blamed because the website is completely broken due to the translation. Thanks. Ticket can be closed.
February 1, 2026 at 10:47 am #17781038
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Closing as requested. Have an excellent day.