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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate shop-related categories on your site and encountering a 404 error when accessing the translated categories.
Solution:
To translate the shop categories, we recommend you navigate to WPML → Taxonomy Translation → Product categories. For more detailed instructions, please visit our documentation on translating WooCommerce products, variations, posts, and pages.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket.

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Last updated by Andrey 2 days, 18 hours ago.

Assisted by: Andrey.

Author Posts
October 15, 2025 at 7:09 pm #17488281

martinS-240

Background of the issue:
I am trying to translate the shop-related categories on my site hidden link using WPML.

Symptoms:
The user ends on a 404 page when trying to access the translated shop categories.

Questions:
Where can I translate the shop-related categories in WPML?

October 15, 2025 at 8:05 pm #17488415

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Could you please share a few example links and include screenshots showing the steps you’re taking and where the issue appears? This will help me better understand the situation.

To translate the shop categories, go to WPML → Taxonomy Translation → Product categories.

You can find more details here:
https://wpml.org/documentation/related-projects/woocommerce-multilingual/#translate-woocommerce-products-product-variations-posts-and-pages