Draft counting items

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This topic contains 6 replies, has 2 voices.

Last updated by Bruno Kos 1 year, 7 months ago.

Assisted by: Bruno Kos.

Author	Posts
November 15, 2023 at 9:14 am #14805893
erotokritosM	I trying to clear the draft counting items which is wrong. I asked Woocommerce support and after they advised the issue still there, so they inform me to ask you. Please see the attached image. The correct items it is on the Greek Language (3058) and English (0). All and Draft are wrong. Also, can you advise or send me the steps if I would like to disable (not exist) the English Language and have only Greek language? I have to inform you that I have a couple of pages in Greek which are translated from English and not copied. Please advise, Kind Regards Erik
November 15, 2023 at 12:45 pm #14808235
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, Thank you for contacting WPML support! If you click the "draft" tab, what is there, which products? Languages you can disable on WPML → Languages. Regards, Bruno Kos
November 15, 2023 at 1:39 pm #14809199
erotokritosM	Inside the draft dashboard, I have 0 products! On Pending I have 15 items, which is fine.
November 15, 2023 at 1:48 pm #14809431
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Can you try the following: - WPML - > Support -> Troubleshooting: -- Clear the cache in WPML -- Remove ghost entries from the translation tables -- Set language information -- Fix terms count -- Fix post type assignment for translations Does it change anything?
November 20, 2023 at 4:04 pm #14879321
erotokritosM	Hi, I need more details about your suggestions. Where can find any of them?
November 20, 2023 at 5:45 pm #14879915
erotokritosM	Also, I faced this issue. Some taxonomies in your site are forced to be untranslatable. This is causing a problem when you're trying to run a multilingual WooCommerce site. A plugin or the theme are probably doing this. What you can do: 1. Temporarily disable plugins and see if this message disappears. 2. Temporarily switch the theme and see if this message disappears. It's best to contact WPML support, tell that you're getting this message and offer to send a Duplicator copy of the site. We will work with the theme/plugin author and fix the problem for good. In the meanwhile, we'll give you a temporary solution, so you're not stuck.
November 21, 2023 at 7:09 am #14882135
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Troubleshooting you can find as my image. As for the other issue, navigate to WPML > Settings > Taxonomy translation. Ensure that all related product taxonomies are set to either 'Translatable - only show translated items' or 'Translatable - use translation if available or fallback to default language'. You may need to click on a lock icon to unlock and change these settings. For example, the 'product_cat' (Product category) should be set to translatable

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