Edit translation go to admin page

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to edit a translation but are being redirected to your admin dashboard instead of the translation editing page.
Solution:
We recommend running the troubleshooting option "Set Translation Information". You can find this by navigating to WPML > Support > Troubleshooting in your admin dashboard. This should resolve the redirection issue. Please verify if the problem persists after performing these steps.

If this solution does not apply to your situation, or if it seems outdated, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

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Tagged: ATE

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Last updated by victorM-56 4 months, 3 weeks ago.

Assisted by: Kor.

Author	Posts
February 12, 2025 at 5:59 pm #16698510
victorM-56	Background of the issue: I am trying to edit a translation but sometimes I am redirected to my admin dashboard page. The issue can be seen on this page: hidden link Symptoms: Instead of being able to edit the English translation, I am redirected to the dashboard admin. Questions: Why am I being redirected to the admin dashboard when trying to edit a translation? How can I fix the redirection issue when editing translations?
February 13, 2025 at 4:39 am #16699779
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for contacting us. It looks like you're translating the page manually and not with the Advanced Translation Editor. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
February 13, 2025 at 11:38 am #16701473
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I ran the troubleshooting option "Set Translation Information" here in WPML > Support > Troubleshooting link hidden link and the issue is fixed. Could you please check?
February 13, 2025 at 2:26 pm #16703059
victorM-56	Thanks, yes it works. Maybe it's linked but I have problem because translation is set to automaticaly, but it takes a lot of time to have the update in english. For example, we uptaded this product 7 days ago maybe, and still no change in english. hidden link Check the 1st line of ebook description : FR : ✅ Version 1.3 mise à jour en février 2025 ENG : ✅ Version 1.2 updated in May 2024 Thanks New threads created by Kor and linked to this one are listed below: https://wpml.org/forums/topic/translated-page-not-showing-translated-contents/
February 13, 2025 at 2:43 pm #16703158
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. It looks like you're referring to another issue. I've split the ticket here https://wpml.org/forums/topic/translated-page-not-showing-translated-contents/ so that we can follow up. As for this ticket, kindly mark it as resolved.
February 13, 2025 at 3:13 pm #16703369
victorM-56	Fix works !