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[Closed] Gravity Forms Notification not translated

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This topic contains 3 replies, has 2 voices.

Last updated by Marsel Nikolli 11 months, 2 weeks ago.

Assisted by: Marsel Nikolli.

Author Posts
July 4, 2024 at 8:34 am

jonathanH-37

Background of the issue:
I am trying to translate notifications in Gravity Forms on my site hidden link using WPML.

Symptoms:
My notifications are not translated even if the string is translated. Only the subject is translated, the content of the notification is not.

Questions:
Why is the content of my Gravity Forms notifications not being translated even though the string is translated?
July 4, 2024 at 9:23 am
July 4, 2024 at 12:51 pm #15891957

Marsel Nikolli

Hi,

I've checked further and on the WPML -> Translation Manager I've noticed that only one of the forms is translated: "Registration Form".

I've also checked the one form that shows translated, and it shows the message as in the attached image.

Please check our documentation here on this link related to the translations of Gravity Forms.

Let me know how it goes,
Marsel

Screenshot 2024-07-04 144943.png
Screenshot 2024-07-04 144257.png
July 4, 2024 at 1:20 pm #15892250

jonathanH-37

Hi,

Thank you for your answer.
This is Form 1, the translated one so this is not linked.
July 5, 2024 at 9:51 am #15897775

Marsel Nikolli

Hi,

To further troubleshoot the issue I set up a sandbox site where I would require you to try to reproduce the issue, link to sandbox below (one-click-login):

hidden link

Please on the sandbox:
- upload only the necessary theme/plugin to reproduce the issue
- WPML and WCML plugins are already active
- try creating/translating 1 form with 1 notification example

This will help check that the issue is not caused by any possible conflict with any other plugin.

Let me know if you need any help with the sandbox site.

Thanks,
Marsel

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