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Supporter timezone: Europe/Vienna (GMT+01:00)

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This topic contains 4 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 3 days, 2 hours ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
October 23, 2025 at 8:15 am

tomaszK-61

Background of the issue:
I am trying to translate one of the menu items, specifically 'favorites' on the right, into English. I don't see anywhere to translate it. The issue can be seen on this page: hidden link. I am willing to provide login details for further assistance.

Symptoms:
I can't translate one of the menu items (favorites) and I don't see an option to translate it into English.

Questions:
How can I translate the 'favorites' menu item into English?
Where can I find the option to translate menu items?

October 23, 2025 at 3:09 pm #17513096

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hey there,

As I said on the chat, I suspect that this specific part of the theme is not translatable. To confirm that, I've created a testing website, which you can access here:

hidden link

Please install the theme and only the necessary plugins there, and add the widget to the header section, just as you have on your website. I'll make the necessary further testing. I know this takes some effort, so thanks in advance for your cooperation here 🙂

⚠️IMPORTANT: the idea here is to test from 0, in isolation. PLease DO NOT import, install or recreate any unrelated content. I only need to have the widget like you have on your website, nothing else.

October 26, 2025 at 8:01 pm #17519851

tomaszK-61

I'll try to get back to this matter this week and get back to you with an answer. Thank you.

October 29, 2025 at 11:15 pm #17530920

tomaszK-61

Should I ask the template creators about this?

October 30, 2025 at 10:20 am #17531987

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hey there,

First, please install the theme and the necessary plugin in the test website, as instructed and check the behavior there. This way, we can confirm if it's an actual issue on the theme.

You can then reach out to the theme author, if we confirm. Please let me know when you're done testing.