I have been facing an issue while trying to edit the pages.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing issues editing pages after starting to use WPML for translations. The conflict was identified with the WP File Manager plugin.
Solution:
We determined that deactivating the WP File Manager plugin resolved the access issue to the pages.
This issue has been introduced in WP File Manager 7.2.3 and fixed in 7.2.4 that was released on the same day.
Updating WP File Manager to the latest version resolves the issue.
Ref: https://wordpress.org/support/topic/access-denied-99/
However, please note that the solution might be outdated or not applicable to your case. If the problem persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Compatibility, Not WPML issue

This topic contains 3 replies, has 2 voices.

Last updated by Nicolas V. 1 year, 2 months ago.

Assisted by: Nicolas V..

Author	Posts
March 4, 2024 at 2:25 pm
webmasterW	Ever since we started using WPML to translate pages, I have been facing an issue while trying to edit the pages.
March 4, 2024 at 3:30 pm
March 4, 2024 at 3:33 pm #15370730
Nicolas V. Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hello again, As I mentioned we will investigate further. In the meantime, can you try to create another staging copy and see if the issue disappear? As the production site is working fine, it could be a bug introduced while creating the first staging copy.
March 4, 2024 at 3:48 pm #15370819
Nicolas V. Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hello, I found the culprit. If I deactivate WP File Manager I have access to the pages. Could you please the credentials unchanged for now as I want to escalate this (that's a pretty popular plugin). In case you want to work on that staging site, would it be possible to get a duplicator package instead? For this, you need to temporarily install a plugin called “Duplicator” on your site. This will allow you to create a copy of your site and your content. I have activated a private field for you where you can share those files (package + installer). - You must exclude /wp-uploads from the copy to reduce the size - Once the package is ready, if the files are too large to upload them to the private field, you can share a link to Google Drive, Dropbox, WeTransfer or any other similar service. Once the problem is resolved I will delete the local site. Let me know if this is ok with you. https://wpml.org/faq/provide-supporters-copy-site/
March 4, 2024 at 4:28 pm #15371226
Nicolas V. Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hi again, Looking at their support: https://wordpress.org/support/topic/access-denied-99/ This issue has been introduced in WP File Manager 7.2.3 and fixed in 7.2.4 that was released on the same day. Updating to the latest version fixes the issue.
March 4, 2024 at 5:29 pm #15371613
webmasterW	I was away and didn't check your previous messages. Thank you for finding and fixing the issue, no wonder why it stopped happening on live environment (since I update the plug ins every monday morning) Thanks again, this is fixed now