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This thread is resolved. Here is a description of the problem and solution.

Problem:

The client is trying to implement a URL structure like site.com/fr/, site.com/jp/, etc., for different language directories using WPML on a WordPress site with a multi-domain setup. However, upon activation, the translated pages do not appear, and as a temporary measure, they are using the query string pattern.

Solution:

We recommend following these steps to resolve the issue:

1) Navigate to WPML >> Languages >> Language URL format.
2) Select the Different languages in directories option.
3) Save the changes.
4) Go to Settings >> Permalinks and re-save the settings.
5) Clear all types of caches.

For more information, please refer to our documentation on setting up language URL options: Language URL options documentation.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 0 voices.

Last updated by Bigul 3 days, 1 hour ago.

Assisted by: Bigul.

Author Posts
August 20, 2025 at 5:00 am #17333015

jigneshS

Hi Bigul,

We are also looking to implement a URL structure like site.com/fr/, site.com/jp/, etc. However, when we activate this option, the translated pages do not appear. As a temporary measure, we have implemented the query string pattern instead. Kindly note that the WordPress site is using a multi-domain setup.

Could you please assist us with this issue as well?

Thanks and regards,

August 20, 2025 at 5:36 am #17333038

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to assist you in resolving the issue.

Could you please confirm if this is related to the ticket below?
https://wpml.org/forums/topic/language-site-redirection-problem/

Please try the following steps and check if there is any difference in the results.

1) Visit WPML >> Languages >> Language URL format
2) Choose *Different languages in directories* option
3) Save the changes
4) Go to Settings >> Permalinks
5) Reave the settings
6) Clear all types of caches

Refer to the following documentation for more information: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/

If the issue still happens, could you please share a screencast (Google Drive link is fine)? It will help us see the settings and the problem.

One more thing. Are you using a custom WordPress file/folder structure?
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Thanks!

Bigul