import and export of the hivepress data with wpml

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Last updated by Bigul 2 months, 4 weeks ago.

Author	Posts
April 16, 2025 at 6:19 am #16936759
Paradise Techsoft	Background of the issue: I am working on a site under development and using WPML to manage translations. I am trying to import and export HivePress data with WPML. Whenever I export data, the XML or CSV file is generated correctly. Symptoms: When I import the file back into the site, the data appears only in English—French translations are missing. Additionally, using the WPML Import/Export plugin results in an error and no data is imported. When exporting attribute data, I only receive the English version, and terms are not imported properly. Questions: How can I ensure that both English and French translations are correctly exported and imported? What can I do to resolve the error when using the WPML Import/Export plugin?
April 18, 2025 at 8:19 am #16946550
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. Before passing this thread to my colleague, I would like to share some suggestions and possible solutions for the issues you mentioned. To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/ We hope you have tried the steps suggested in the following docs. Please check and let us know your feedback. https://wpml.org/documentation/related-projects/wpml-export-and-import/#export-multilingual-content https://wpml.org/documentation/related-projects/wpml-export-and-import/preparing-import-files-for-wpml-export-and-import/ -- Thanks! Bigul

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