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Supporter timezone: America/Sao_Paulo (GMT-03:00)

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Last updated by Lucas Vidal de Andrade 6 days, 18 hours ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
January 14, 2025 at 12:26 pm #16592780

milcoP

Background of the issue:
I am using the advanced translation editor in WPML to finish a translation on my site, hidden link. I am trying to add to the translation.

Symptoms:
I cannot save the translation because of an error: "the original sentence includes formatting markers. However, not all markers are applied to the translation."

Questions:
How can I add to the translation?
How do I resolve the error about formatting markers not being applied?

January 14, 2025 at 5:24 pm #16594284

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT

- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:

hidden link

January 16, 2025 at 7:20 pm #16603646

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thank you for waiting. I got feedback from the development team. While can't find a permanent solution, there's a workaround.

wpm_linebreas are newlines, and there should be the same number of newlines in the original and in the translated content. So, in the screenshot you sent, we can see that there are 7 "wpml_linebreak" instances, so there should be also 7 line-breaks in the translation. Please note that one of the line-breaks are inside a HTML tag, so you should also add one.

If you don't manage to do that yourself, please tell me the exact name of the page/post so I can do that for you. Let me know how it goes.

January 21, 2025 at 9:06 am #16617034

milcoP

Hi Lucas,

Thank you for the reply.
See image. i added 2 linebreaks, but it still gives an error.
And it gives this error with every translation that has linebreaks.

please let me know what to do.

Screenshot 2025-01-21 100552.png
January 21, 2025 at 9:54 am #16617453

milcoP

see image,
this is weird anyway, because it should be translation from English to Portuguese, but it is Polish to Portuguese. no idea how an why. but that wil probably my nest support ticket...

But what i wanted to show you is that it is not only with the line breaks, it is also with other 'formatting markers'.

Screenshot 2025-01-21 105329.png
January 21, 2025 at 11:21 am #16618012

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thank you for sharing the details. Please tell me the exact name of the pages you're having issues with, so I can check them directly.

Preferably, send me the link to the pages in the original language they were created in.

January 23, 2025 at 10:34 am #16626860

milcoP

hidden link
this is one of them

hidden link

January 23, 2025 at 1:14 pm #16628045

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

It seems the credentials you shared are not valid anymore. Upon login, I receive the following message:

"Error: The password you entered for the username WPML is incorrect. Lost your password?"

Can you please check? In case you want to share new credentials, I've enabled the private fields.