Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 17:00 10:00 – 17:00 10:00 – 17:00 10:00 – 17:00 10:00 – 17:00 -
- 18:00 – 19:00 18:00 – 19:00 18:00 – 19:00 18:00 – 19:00 18:00 – 19:00 -

Supporter timezone: Asia/Kathmandu (GMT+05:45)

Tagged: 

This topic contains 10 replies, has 0 voices.

Last updated by Shekhar Bhandari 1 day, 10 hours ago.

Assisted by: Shekhar Bhandari.

Author Posts
June 16, 2025 at 4:06 pm #17139856

jeffreyB-17

Now one more thing:

When I'm on the English courses page (hidden link) and I filter on an age, the age on the listing is in Dutch. That should be in English, like the filter, of course. Why is that?

The same applies to 'Daytime' and 'Evening'. They appear in Dutch as well, while it has to be in English, of course, just like the filter.

See attached images for what I mean.

17137646-Scherm_afbeelding_2025_06_16_om_11.19.28.jpg
17137646-Scherm_afbeelding_2025_06_16_om_11.17.20.jpg
June 17, 2025 at 8:59 am #17141437

Bigul

Hi Jeffrey,

Welcome to the WPML support forum. I will do my best to help you resolve the issue.

We are debugging this issue further and will get back to you as soon as possible. Please wait.

--
Thanks!

Bigul

June 23, 2025 at 10:22 am #17159301

jeffreyB-17

Hey Bigul, any updates on this matter?

June 23, 2025 at 7:04 pm #17162328

Bigul

Hi Jeffrey,

We are still working on this and exploring possible workarounds. We will get back to you as soon as possible with an update.

In the meantime, it would be great if you could upgrade to the latest versions of the JetEngine plugins on your staging site and let us know once done.

--
Thanks!

Bigul

July 7, 2025 at 7:12 pm #17211002

Bigul

Hi Jeffrey,

Sorry for the late response. The different workarounds we have tried so far have only resolved the issue partially. So, we have a couple of requests to help us investigate further.

1) Please restore the live version in the staging site: hidden link

2) Please upgrade to the latest version of Jet plugins in the staging site

--
Thanks!

Bigul

2025-07-08_00h35_31.png
July 14, 2025 at 1:17 pm #17234118

jeffreyB-17

Hey Bigul, I've done both things you asked for. Please keep me updated about the problems I have, I want it to be fixed ASAP.

July 15, 2025 at 7:56 am #17236578

Bigul

Hi Jeffrey,

Thank you for the updates. We will debug it further and get back to you as soon as possible. Please wait.

--
Thanks!

Bigul

September 3, 2025 at 11:56 am #17370176

jeffreyB-17

Hey Bigul, how are things going? Never heard anything about this problem and it's not fixed...

September 4, 2025 at 4:23 am #17373061

Bigul

Hi Jeffrey,

Sorry for the delayed response. Currently, only the Course Duration field is not displaying its translation on the listing pages. This is due to some limitations with the current settings of that custom field. Please check the attached image.

I am working with our compatibility team to find a suitable workaround and will update you as soon as possible. Thank you very much for your patience and understanding. Please wait.

--
Thanks!

Bigul

2025-09-04_09h44_07.png
September 8, 2025 at 1:43 pm #17383811

jeffreyB-17

Okay, please let me know ASAP because it's taking pretty much time already now.

September 16, 2025 at 11:04 am #17405851

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

Bigul is currently unavailable, so I will be assisting you with this ticket.

I sincerely apologize for the inconvenience caused by the extended wait time.

I was able to download your website for further testing; however, the package appears to be quite outdated, which makes it difficult to proceed effectively. I updated all plugins one by one, and at the end, the Elementor template is not working for us anymore, even without WPML. It is difficult for me to debug this further. I also attempted to access the staging site, but it has already been removed.

May I kindly request that you provide us with a recent backup of your site or a valid staging site link? This will enable me to verify the issue promptly and provide you with further assistance.

I look forward to your response.

Thank you.