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This topic contains 3 replies, has 2 voices.

Last updated by Alejandro 5 days, 2 hours ago.

Author Posts
April 1, 2026 at 3:22 pm #17943810

riccardoL-8

Hi there, I'm finding some issues with the translation of the attachment in the product page (no woocommerce) in the second language. I don't find the place to indicate the different path for the PDF of the english version of the manuals. Please advise.
Cheers
Riccardo

April 2, 2026 at 1:12 pm #17946133

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: Europe/Vienna (GMT+02:00)

Hello there Riccardo,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly.

If you're dealing with downloadable PDF products in WooCommerce, which seems to be the case, it's necessary that you set the product to use different files between languages. Check the image. Make sure to check the checkbox, and set it to use separate download files for translations. After saving that, the field to add an alternate file should be available inside the translation editor.

If that does not help, one of my colleagues will soon come to continue support.

Screenshot 2025-11-12 at 16.20.50.png
April 3, 2026 at 9:34 am #17947667

riccardoL-8

Hi there, thank you for your answer. There's no woocommerce installed on the website.
Waiting for your feedback
Take care
Riccardo

April 3, 2026 at 2:15 pm #17948094

Alejandro
WPML Supporter since 02/2018

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Since there's no WooCommerce, could you please tell us what you're using then to have them in sync or what system it's using?