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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to display products in the correct language on the front-end of your WooCommerce store, but products are not displaying in the intended language (e.g., German), showing instead in the original language (English). While pages and posts are displayed correctly, only products have issues.
Solution:
We have identified that the issue might be related to server settings that block WPML's communications. We recommend checking your server configurations to ensure that there are no restrictions affecting WPML's functionality. Additionally, verify that your WPML and WooCommerce Multilingual plugins are up to date. If the problem persists, it may be beneficial to replicate the issue in a local environment to rule out server-specific issues.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you continue to experience difficulties, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 4 replies, has 0 voices.

Last updated by Debby 10 months, 1 week ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
June 10, 2025 at 12:12 pm

Debby

Background of the issue:
I am trying to display products in the right language at the front-end. The issue can be seen on this page: hidden link.

Symptoms:
I expected to see the product in the right language (German in this example), but instead, I got the original English version. Pages/posts are displayed in the correct way; only products have issues.

Questions:
Why are products not displaying in the correct language on the front-end?
How can I ensure that WooCommerce products are translated properly?

June 10, 2025 at 1:44 pm #17122164

Debby

Excuse me for leaving the chat Lucas, and glad you made a ticket for it.

Please let me know if there are updates after you copied the site.

June 10, 2025 at 6:22 pm #17123303

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: Europe/Vienna (GMT+02:00)

Hello there,

As I said via chat, the website is working normally in the local copy I created, which indicates there's something on the server blocking WPML's communications. I'm still confirming that with my colleagues. I will get back to you once I have new information. Thank you.

June 11, 2025 at 7:48 am #17124358

Debby

Hello Lucas,

Thanks for the update. Please let me know if there are suggestions regarding server settings that I can pass on.

Thanks again!

June 12, 2025 at 7:22 am #17128610

Debby

Hello Lucas,

Have you already received any news from your colleagues that we can work on? Thanks...

June 12, 2025 at 8:38 am #17129031

Debby

The automatic translation process for products was in conflict with manually translated products.

Thanks for your efforts!