[Resolved] Redirect and setup problems

Hi,



Thank you for contacting WPML Support, I will be happy to help you.


I would suggest you try:

1) Clearing the cache of the website (from website plugins and on from the server as well).

2) After, if the issue persists please try:
- set the Language URL format to "A different domain per language"
- try flushing the permalink by going to wp-admin -> Settings -> Permalinks and click save

After, please check if the issue persists and let me know.

Note: Please also enable this option "Auto sign-in and sign-out users from all domains" in WPML -> Language -> Language URL format. Also please make sure you log out and then log in again after.

Looking forward to your reply,
Marsel

Hi,

1) It might not be related to the issue, but according to your debug.info, the WP memory limit needs to be increased. WordPress uses 40Mb as default and the minimum requirements for WPML are 128 MB. (Kindly check this page: https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the line: /* That's all, stop editing! Happy publishing. */

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

2) I was able to check your website URL (thepulsecure.com) on the hidden link, and you can still see a 301 redirect happening.

* I noticed from the debug info that you have 3 different plugins related to caching:
- LiteSpeed Cache
- Object Cache Pro
- WP OPcache

I would suggest you try checking if the issue happens in a minimal setup, that meaning:
- keep the theme you have
- activate only WPML plugins and only the necessary plugins to run the theme (if any is needed)
- disable all the other plugins
- clear the cache from the server

After, check if the issue persists and let me know.

* Note: Please make sure you have a full backup of your website before making any change on your website.

Let me know how it goes or if you have any questions.
Marsel