shipping fees are not working when i change language

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Last updated by Christopher Amirian 1 week, 4 days ago.

Author	Posts
December 7, 2024 at 4:36 pm #16488646
antonW	Background of the issue: I am using WPML on my site hidden link. In the default language, I am using shipping classes with shipping prices, and it works as it should. Symptoms: When I change the language, the shipping prices do not show. Questions: Why are the shipping prices not showing when I change the language? Are there specific settings in WPML that need to be adjusted for shipping classes?
December 8, 2024 at 10:03 am #16489491
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Welcome to WPML support. I will try to answer the question before the ticket is assigned to one of my colleagues. Please make sure that you follow the steps mentioned in the documentation below to translate the shipping classes in the first place: https://wpml.org/documentation/related-projects/woocommerce-multilingual/#shipping-classes If the shipping classes are translated, and you still have the issue, please check if there is a possible plug-in conflict: - IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website. - Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes". - Go to "WordPress Dashboard > Plugins" and deactivate all plugins exceptWoocomerce, WPML and its add-ons. - Check if you can still recreate the issue. - If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem. Please get back to us with the result of the steps above. Thanks.