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[Resolved] Split: credits question

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This topic is split from https://wpml.org/forums/topic/not-allow-me-to-add-custom-language/

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Last updated by Lucas Vidal de Andrade 1 week ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
December 5, 2025 at 9:09 am #17637301

florianF-18

I am facing Assigning WPML automatic translation credits issue to my website.Please check and fix it.There is credit in the WPML account but when I go to translate the website it shows zero credit check the two screenshots
December 5, 2025 at 10:07 am #17637567

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello there,

The image that shows "0 credits", is the credit estimate for the selected job, not your total credits.

Your total available website credits can be seen on the "Translation Tools" tab, in WPML > Translation Dashboard. Let me know if you see the correct amount there.