Split: translate WC emails

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with widgets being disorganized after changing the default language. They are unable to translate widgets independently, including headers and footers. Additionally, there are problems translating WooCommerce settings for emails, and the shop page layout is broken after changes made with WPML.
Solution:
For translating WooCommerce emails that have been customized or newly created, follow the steps provided in the WPML documentation on translating WooCommerce emails.

If you're experiencing similar issues with widget translation or layout problems after using WPML, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the solution provided here is outdated or not applicable to your case, please open a new support ticket at WPML support forum for further assistance.

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This topic is split from https://wpml.org/forums/topic/i-cant-translate-widget-and-change-logo-in-widget/

Tagged: Documentation request

This topic contains 1 reply, has 0 voices.

Last updated by Lucas Vidal de Andrade 1 month ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
February 24, 2026 at 5:29 pm #17848271
aleksandarP	Hello, Everything is a big mess. All widgets are messed up after changing the default language. My account icon, located to the right of the menu, directs me to the same 'My Account' page in both languages. The widgets before changing languages were on Appearance - Widgets. Now they are in Appearance - Customize - Widgets. I cant translate widgets (Headers and Footers) independently. How can i create simple translation of those? Also how can i translate Woocommerce - Settings - Emails The Shop page - hidden link is also broken it should be like this page - hidden link When i try to change something with WPML it brokes the website. please check asap Thanks
February 25, 2026 at 8:16 am #17850031
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00)	Regarding the WooCommerce emails. Before telling you how to translate them, let me share some important notes: 1. WooCommerce already comes with translations for all the default emails; 2. Emails sent to the admin of the website, are always sent in that users preferred language, regardless of the order language; 3. Customer receive emails in their language; That being said, you only need to translate emails you've customized or created yourself. You can find the steps to translate them here: https://wpml.org/documentation/related-projects/woocommerce-multilingual/how-to-translate-woocommerce/#translate-woocommerce-emails Let me know if you have any questions.